Identity Theft Prevention Program (ITPP)*

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What is ID Theft?

ID theft occurs when someone gets access to your personal confidential information and tries to use this to conduct fraudulent activity using your information and impersonating you.

“Identifying information” means a person’s name, debit card information, bank information, drivers’ license information, social security number, government issued identification number, alien registration number, government issued passport number, employer or taxpayer identification number, mother’s birth name, date of birth, health insurance information, Medicare or Medicaid number and/or health care claim number.

These events can result in a stressful situation with negative downstream impacts in being able to carry out one’s day to day financial activities.

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Warning Signs of ID Theft

Steps to take to reduce your risk of identity theft

Action to take if you suspect fraud or identity theft


If you suspect your Goalsetter account has been compromised, please contact us immediately via email at​


For suspected activity on your Cashola® Card, please contact the 24/7 number provided at the back of your card. You should also notify all your banks and financial companies as soon as you realize your identity has been stolen.


Review all your accounts including all bank accounts and credit cards. Close any accounts that have been opened fraudulently and contact the fraud departments of major credit bureaus.

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